REFUND POLICY

SecureMark Legal provides its clients with a variety of consultation services for a flat rate.  The fee for a consultation depends upon the scope of the consultation.  Payment for the consultation is required to be made at the time of booking.

We understand when situations arise in which there is a need to cancel an appointment. Respectfully, we request that if you must cancel, you cancel as soon as possible and within the guidelines listed below.  This will enable the time of your cancelled appointment to be made available for other potential clients.

Consultation fees are fully refundable if you cancel your appointment timely.  To cancel, you must either use the “cancel appointment” option in the Calendly® app or call us at (239) 323-0702 at least forty-eight (48) hours in advance of the scheduled consultation.  You can cancel for any reason, and any consultation fees paid to schedule the appointment will be refunded in full upon request.  Any cancellations less then forty-eight (48) hours prior to the scheduled consultation will not be refunded.  If you fail to appear for a scheduled consultation with no notice at all, this will be deemed as a no show and you will be assessed a no show fee of up to 100% of your consultation fee at the firms discretion.

SecureMark Legal reserves the right to waive any fees or timeframes contained herein at its sole discretion. SecureMark Legal reserves the right to cancel or modify consultation reservations for any reason at any time, under any circumstances, or where it appears that the consultation reservations contain, or resulted from a mistake or error. Any consultation fees paid to schedule a consultation that has been cancelled by SecureMark Legal will be refunded.